Gem LettingsSt Albans

    Trusted Property Management Company in St Albans

    We are an independent property management company in St Albans. Gemma's 20+ years of letting experience backs every landlord service, with low fees and personal service.

    500+
    Properties Managed
    20+
    Years Local Experience
    4.5
    Customer Rating
    98%
    Client Satisfaction

    Community Events in St Albans

    Ask us about our next St Albans litter pick.

    Verulamium Park at sunrise - Gem Lettings community litter picking events

    Find a Rental Property in St Albans

    Price Range

    Property Management Company Services

    Choose the level of residential property management that suits you. Every package includes our personal, professional approach, unlike the larger agencies.

    Tenant Find
    6% + VAT
    6%+VAT of 12 months gross rent
    • Photos and Marketing on Rightmove & Zoopla
    • Accompanied Viewings
    • Suitable Tenant Sourcing
    • Comprehensive Tenant Referencing
    • Free Sanction Checks
    • Free ID Checks
    • Legal Tenancy Agreement
    Most Popular
    Tenant Find + Rent Collection Service
    6.5% + VAT
    6.5%+VAT per month plus a one off £360 for finding a Tenant
    • All of the Tenant Find Services
    • Monthly Rent Collection
    • Chasing Late Payments
    • Deposit Registration with a Scheme
    • Notifying Utility Companies
    • Rent Review Negotiations
    • Free Section 13 Notices for Rent Increase
    • Free Section 8 Notices
    Full Management
    8% + VAT
    8%+VAT per month plus a one off £360 for finding a Tenant
    • All of the Tenant Find + Rent Collection Service
    • Arranging All Legally Required Certificates
    • Dedicated In-House Property Manager
    • Mobile Phone Number Provided
    • Emergency Repairs 24/7
    • Compliance Management
    • Arranging Legal Certificates
    • Check in and Check out of Tenants
    • Inspections
    • Arranging repairs, quotes and managing any issues

    Our Tenant Find Promise

    If your tenant leaves within the first 6 months, we will reduce your next tenant find fee to half price.

    RightmoveZooplaThe Property OmbudsmanTrading Standards Approved Code

    Landlord and Tenant Reviews

    Don't just take our word for it. See what landlords and tenants say about working with Gem Lettings.

    Googlereviews
    "As a Landlord since 1998 I am so relieved that I have found Gem Lettings. Having used a large agency I was tiring of the inconsistent standards, rapid staff turnover resulting in new and sometimes indifferent property managers who never get to grips with your property and the high fees (double those of Gem). Gemma found me a professional tenant immediately and went above and beyond the call of duty."
    Mrs Allen
    Landlord since 1998

    Professional tenants are looking for properties now

    Our fully referenced professional tenants are searching in St Albans. Get a free rental valuation and let us match your property with the right tenant.

    Professional Tenants

    Fully referenced professional tenants are looking for 1-4 bedroom properties across St Albans and surrounding areas.

    Free Valuation

    Get an accurate rental valuation for your residential property using current market conditions and comparable properties.

    Quick Response

    Contact us today and we'll arrange a valuation within 24 hours. We respond to all enquiries personally.

    Current Tenant Looking:

    Professional couple seeking a 3 bedroom house in St Albans, budget up to £4,000 per month. Excellent references available.

    See How Our Property Management Works

    Watch how we handle lettings and property management in St Albans.

    Meet Our Property Management Team

    Our property management team gives landlords and tenants direct access to experienced people, not call centres. Meet the person who will look after your property investment.

    Gemma O'Sullivan
    Property Management Specialist

    Gemma O'Sullivan

    Founder & Director
    20+ years

    Gemma founded Gem Lettings in 2010 to give landlords and tenants a professional, personal, caring service with competitive fees, backed by 20+ years in the rental market. Read our story.

    Specialties:

    Property Management
    Tenant Relations
    Landlord Services

    Our Values

    Professional Excellence

    Property management delivered with integrity, expertise and high standards.

    Personal Service

    Speak directly to experienced team members, never a call centre.

    Local Expertise

    Deep knowledge of the St Albans and surrounding areas rental market.

    Property Management Company FAQs

    A property management company looks after a rental on the landlord's behalf. With our Full Management service, you get a dedicated in-house property manager, compliance management, inspections, check in and check out of tenants, and 24/7 emergency repairs.

    Full Management is 8% + VAT per month plus a one off £360 for finding a tenant. Tenant Find and Rent Collection is 6.5% + VAT per month with the same £360 fee, and Tenant Find alone is 6% + VAT of 12 months gross rent. Contact us for a free valuation.

    Yes. GOV.UK's guide to the Renters' Rights Act says landlords who use a managing agent will still need to join the new landlord ombudsman once it launches. Landlords must also register each rental on the new Private Rented Sector Database, and our RRA database guide covers what to prepare.

    An online letting agent works mainly online without a local office. Gem Lettings is an independent agency with an office at 17 Holywell Hill, St Albans, AL1 1DT, where you deal directly with experienced team members, never a call centre. Start with a free valuation or a message, and read our tenant information for how renting works.

    It depends on your time and how well you know the lettings rules. If you prefer to stay hands-on, Tenant Find sources and references the tenant for 6% + VAT of 12 months gross rent. If you want ongoing support, Full Management adds a dedicated in-house property manager and 24/7 emergency repairs.