
Trusted Property Management Company in St Albans
We are an independent property management company in St Albans. Gemma's 20+ years of letting experience backs every landlord service, with low fees and personal service.
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Find a Rental Property in St Albans
Property Management Company Services
Choose the level of residential property management that suits you. Every package includes our personal, professional approach, unlike the larger agencies.
- All of the Tenant Find + Rent Collection Service
- Arranging All Legally Required Certificates
- Dedicated In-House Property Manager
- Mobile Phone Number Provided
- Emergency Repairs 24/7
- Compliance Management
- Arranging Legal Certificates
- Check in and Check out of Tenants
- Inspections
- Arranging repairs, quotes and managing any issues
Our Tenant Find Promise
If your tenant leaves within the first 6 months, we will reduce your next tenant find fee to half price.




Landlord and Tenant Reviews
Don't just take our word for it. See what landlords and tenants say about working with Gem Lettings.
"As a Landlord since 1998 I am so relieved that I have found Gem Lettings. Having used a large agency I was tiring of the inconsistent standards, rapid staff turnover resulting in new and sometimes indifferent property managers who never get to grips with your property and the high fees (double those of Gem). Gemma found me a professional tenant immediately and went above and beyond the call of duty."

Professional tenants are looking for properties now
Our fully referenced professional tenants are searching in St Albans. Get a free rental valuation and let us match your property with the right tenant.
Professional Tenants
Fully referenced professional tenants are looking for 1-4 bedroom properties across St Albans and surrounding areas.
Free Valuation
Get an accurate rental valuation for your residential property using current market conditions and comparable properties.
Quick Response
Contact us today and we'll arrange a valuation within 24 hours. We respond to all enquiries personally.
Current Tenant Looking:
Professional couple seeking a 3 bedroom house in St Albans, budget up to £4,000 per month. Excellent references available.
See How Our Property Management Works
Watch how we handle lettings and property management in St Albans.
Meet Our Property Management Team
Our property management team gives landlords and tenants direct access to experienced people, not call centres. Meet the person who will look after your property investment.

Gemma O'Sullivan
Gemma founded Gem Lettings in 2010 to give landlords and tenants a professional, personal, caring service with competitive fees, backed by 20+ years in the rental market. Read our story.
Specialties:
Our Values
Professional Excellence
Property management delivered with integrity, expertise and high standards.
Personal Service
Speak directly to experienced team members, never a call centre.
Local Expertise
Deep knowledge of the St Albans and surrounding areas rental market.
Property Management Company FAQs
A property management company looks after a rental on the landlord's behalf. With our Full Management service, you get a dedicated in-house property manager, compliance management, inspections, check in and check out of tenants, and 24/7 emergency repairs.
Full Management is 8% + VAT per month plus a one off £360 for finding a tenant. Tenant Find and Rent Collection is 6.5% + VAT per month with the same £360 fee, and Tenant Find alone is 6% + VAT of 12 months gross rent. Contact us for a free valuation.
Yes. GOV.UK's guide to the Renters' Rights Act says landlords who use a managing agent will still need to join the new landlord ombudsman once it launches. Landlords must also register each rental on the new Private Rented Sector Database, and our RRA database guide covers what to prepare.
An online letting agent works mainly online without a local office. Gem Lettings is an independent agency with an office at 17 Holywell Hill, St Albans, AL1 1DT, where you deal directly with experienced team members, never a call centre. Start with a free valuation or a message, and read our tenant information for how renting works.
It depends on your time and how well you know the lettings rules. If you prefer to stay hands-on, Tenant Find sources and references the tenant for 6% + VAT of 12 months gross rent. If you want ongoing support, Full Management adds a dedicated in-house property manager and 24/7 emergency repairs.
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